Landlords - FAQ's
What type of properties do you deal with?
All types – but normally properties with a minimum of 2 bedrooms. They can be with or without a garden or parking and the property doesn’t have to be in good condition but nice enough for tenants to move in. If you’re unsure whether your property fits the bill, why not contact us to find out more.
How quickly can you take a house on?
Once we have visited your property, within 24 hours we will make you a fair offer based on market conditions in your area. The price we agree to will be the price we pay for the duration of the contract, regardless of what happens to the market. If the property is vacant, we could be signing contracts and paying the first month’s rent the next day.
Does the property need to be furnished?
Not necessarily. We take on fully furnished, part-furnished and completely unfurnished properties. If you have previously rented to undergraduate students, the furniture may not be the type we normally use and would ask you to remove it. Our customers are professionals and postgraduate students who expect a higher standard of living than most undergraduate students. This would be reflected in the offer we make you.
How do I receive rental payments?
We will set up a monthly standing order direct to your bank account for the agreed rent. The transfer will be made on the same day every month for the duration of the contract.
What are your fees?
We don’t take fees from landlords. Nor do we charge tenant finder fees or the usual sky-high management fees. We make our profit from the difference between what the customer pays us and what we pay you.
I have a portfolio of houses, can you take on more than one?
Yes that’s not a problem. We can take on one or 20 houses from you, provided they meet our criteria.
I have friends who are landlords, can you take their properties on too?
Yes we could. When you recommend a friend we pay you a referral bonus of £200 per property that we take on.
How much wear and tear will I see in the house?
Lots of landlords are put off by the idea of sharers in their property as they believe the houses will suffer more wear and tear. This just isn’t true when letting to Fontaine Management. At the end of the term contract the property is returned as it was received.
How can i be assured the property won't be damaged?
This has never happened to us for two main reasons. First, we only allow working professionals or mature/postgraduate students to rent the property; and second, we regularly inspect the house to make sure the property is in great condition.